// live guide — authorize · dispute · freeze

HARD INQUIRIES

An unfamiliar inquiry is a security question first and a credit-report question second.

Educational information, not legal or financial advice. Verify deadlines and requirements with the relevant agency, creditor, court, or a qualified professional.


// 01

Classify the inquiry

Confirm whether it is hard or soft, the date, the company name, and whether it connects to an application you made.

// 02

Contact the company

Ask the listed company to identify the application and authorization. Use known contact information, not links from suspicious messages.

// 03

Secure your files

If you suspect identity theft, freeze all three reports and create an IdentityTheft.gov recovery plan.

// 04

Dispute unsupported reporting

Send the bureau and company the specific facts and identity-theft documentation when applicable. Do not use a generic “609 loophole” claim.


Use this checklist.

  1. Check alternate company names and dealer/lender shopping windows.
  2. Freeze Experian, Equifax, and TransUnion separately.
  3. Change compromised credentials.
  4. Keep the inquiry date and dispute result.